LogicalDOC Website Privacy Policy

1. Introduction

We, the LogicalDOC Srl, take protection of your personal data very seriously. The following policy provides an overview of how we ensure this protection and what kind of data is processed for what purpose. Personal data means any information relating to an identified or identifiable natural person, such as your name, address, email addresses, user behavior. Further to this Website Privacy Policy, please refer to our product privacy policies for detailed information concerning your use of the various products.

  1. Controller respectively Provider
  2. Data Protection Officer
  3. Categories of Data
  4. Purpose and Legal Basis for Processing
  5. Recipients
  6. Retention Periods for Personal Data
  7. Web Analytics
  8. Remarketing Applications
  9. Social Media Plugins
  10. Integrated Third Party Service Tools
  11. Statutory/contractual requirement
  12. Automatic Decision-making and Profiling
  13. Your Rights

A. Controller respectively Provider

LogicalDOC Srl (“LogicalDOC”), via Aldo Moro 3 - 41012 Carpi (Italy), privacy@logicaldoc.com, provides this website. In accordance with Art. 4 para. 7 General Data Protection Regulation (“GDPR”), LogicalDOC is controller of your personal data.

B. Data Protection Officer

LogicalDOC appointed Mr. Marco Meschieri as data protection officer, who can be reached at m.meschieri [at] logicaldoc.com

C. Categories of Data

LogicalDOC collects and processes different categories of personal data depending on the respective service used by you. The following paragraph outlines the categories of data processed by category of service.

I. Use of LogicalDOC’s website

1. Protocol Data: When you visit the LogicalDOC website for informational purposes, i.e. you are not logged into a LogicalDOC account and/or register for any service or feature, we collect the following personal data transmitted by your server:

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific site)
  • Access status / HTTP status code
  • Volume of data transmitted each time
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software
  • The country of origin for the visitor

2. Cookies: Furthermore, when you visit our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard disk in association with the browser you are using and through which specific information flows to LogicalDOC. Cookies cannot initiate programs nor deliver viruses to your computer. They serve only to make the internet service more user-friendly and effective. This website uses the different kinds of cookies set out in our Cookies Policy https://www.logicaldoc.com/cookie-policy .

3. Web analytics, social media plugins, remarketing tools and third party integrated services: LogicalDOC uses web analytic applications (please refer to G. for further information), remarketing tools for advertisement purposes (please refer to H. for further information), security features used for our product (please refer to I. for further information), social media plugins (please refer to J. for further information) and third party integrated services (please refer to K. for further information). By and through these applications and tools, the aforementioned personal data of our users are collected. For further information on those tools and applications, please proceed to relevant provision below and review the description provided there.

II. Use of LogicalDOC’s Contact our Sales Team

First Name, Last Name, Email-address, Phone number, Country, Company, Subject, and Description: When you contact our sales team through our website contact form, LogicalDOC will collect your first name, last name, email-address, country, subject and description; if you provide us with your phone number, company information and other information marked as optional, we will also collect this information and use it for contacting you and serving your request. Wherever we collect your personal data on basis of your consent, you may revoke your consent at any time with effect for the future. Please contact privacy@logicaldoc.com or the respective method shown to you via the communication channel that you use. Please note that LogicalDOC as a global company may receive messages that require translation. In such case, our employees use translation tools in order to process your inquiry. Thus, please ensure that you do not enter personal information into the subject line and description field of your inquiry.

III. Submit a Ticket

Email-address: If you submit a ticket for your LogicalDOC product, LogicalDOC will process your email address.

IV. Use of LogicalDOC’s Feedback Feature

E-mail-address, country of origin, and inquiry: When you contact us through the feedback feature on the website and/or within the product, LogicalDOC will process your email address, your country of origin, and inquiry; if you provide us with additional information such as your name, company information, phone number, license key, as well your LogicalDOC ID, and/or any attachments to your inquiry, LogicalDOC will also collect such information and use it to serve the request. Wherever we collect your additional personal data on basis of your consent, you may revoke your consent at any time with effect for the future. Please contact privacy@logicaldoc.com or the respective method shown to you via the communication channel that you use.

V. Use of Quote Request Feature

Name, address, email-address, company information: If you request a quote for one of our products, LogicalDOC will collect your name, address, and email address, your company information, and product inquiry; if you provide us with additional information such as your phone number and your country information, we will also collect such information and use it to serve the request. Wherever we collect your personal data on basis of your consent, you may revoke your consent at any time with effect for the future. Please contact privacy@logicaldoc.com or the respective method shown to you via the communication channel that you use.

VI. Purchase

Salutation, First name, Last name, Company, Country, Address, ZIP code, City, Phone, E-Mail Address, payment method (PayPal, Credit Card, Invoice, Debit Card) and Payment Token: We will process your first name, last name, address, Zip code, city, phone, email address and your chosen payment method if you purchase LogicalDOC product from our website. If you provide us with additional information such as a salutation, company, and country information, we will also process this information. The Payment Token will be provided by the Payment Service Provider as a record of the transaction. Required fields necessary to conclude the transaction are specially marked; any additional information is voluntary and based on your consent. Wherever we collect your personal data on basis of your consent, you may revoke your consent at any time with effect for the future. Please contact privacy@logicaldoc.com or the respective method shown to you via the communication channel that you use.

VII. Download through Apple App Store:

If you click on the “Download on the App Store”-button to download LogicalDOC, you are being forwarded to the Apple App Store, a service provided by Apple Inc., 1 Infinite Loop, Cupertino, California, USA, 95014. This means that Apple Inc. receives your personal data as stated under C. I. along with personal data relevant for any purchase, if applicable, and is controller of this data in accordance with Art. 4 par. 7 GDPR.

VIII. Download through Google Play:

If you click on the “Get It On Google Play”-button to download LogicalDOC to your Android phone, you are being forwarded to Google Play, a service provided by Google, Inc., Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This means that Google, Inc. receives your personal data as stated under C. I. along with personal data relevant for any purchase, if applicable, and is controller of this data in accordance with Art. 4 par. 7 GDPR.

IX. Download through Microsoft:

If you click on the “Get it from Microsoft”-button to download LogicalDOC, you are being forwarded to the Microsoft App Store, a service provided by Microsoft Ireland Operations Limited (“Microsoft”), The Atrium Building Block B, Carmanhall Road, Sandyford Business Estate, Dublin 18. This means that Microsoft receives your personal data as stated under C. I. along with personal data relevant for any purchase, if applicable, and is controller of this data in accordance with Art. 4 par. 7 GDPR.

X. Download through Amazon:

If you click on the “Get it at Amazon marketplace”-button to download LogicalDOC, you are being forwarded to the Amazon Webstore, a service provided by Amazon.com, Inc.
Corporation Service Company - 300 Deschutes Way SW, Suite 304 - Tumwater, WA 98501.

This means that BlackBerry receives your personal data as stated under C. I. along with personal data relevant for any purchase, if applicable, and is controller of this data in accordance with Art. 4 par. 7 GDPR.

XI. Newsletter Subscription

Email-address: If you sign up for our newsletter, LogicalDOC will collect your email address by obtaining your consent. You may revoke your consent for the processing of your email address for newsletter receipt at any time with effect for the future. Please contact privacy@logicaldoc.com or the respective method shown to you via the communication channel that you use.

XII. Forum

E-Mail Address: LogicalDOC will process your email address if you subscribe to our forum.

Name, Email-Address and Website: If you want to post a comment in our forum, LogicalDOC will process your name and email address; if you provide us with a website, we will also process this information. You may comment publicly on different subjects concerning LogicalDOC’s activities and products in LogicalDOC’s Forum. Your posts will be published in the relevant topic section by showing your user name. We recommend to use an assumed name instead of your real name. Please note that your posts are publicly accessible and will appear in search engines; therefore, please check prior to posting if your post contains personal data.

XIII. Blog

E-Mail Address: LogicalDOC will process your email address if you subscribe to our blog.

Name, Email-Address and Website: If you want to post a comment in our blog, LogicalDOC will process your name and email address; if you provide us with a website, we will also process this information. You may comment publicly on different subjects concerning LogicalDOC’s activities and products in LogicalDOC’s Blog. Your comment will be published in the relevant topic section by showing your user name. We recommend to use an assumed name instead of your real name. Please note that your comments are publicly accessible and will appear in search engines; therefore, please check prior to posting if your comment contains personal data.

D. Purpose and Legal Basis for Processing

To the extent LogicalDOC is required to process any of your personal data in order to comply with a legal obligation we are processing your personal data on basis of Art. 6 par. 1 c) General Data Protection Regulation (“GDPR”).

I. Website use: We want to ensure that when you visit any part of LogicalDOC’s website your journey will be user-friendly, particularly that you do not encounter technical problems and malfunctions. In order to manage our relationship with you or your business we collect the following data to serve our business purposes such as

  • to understand the performance of our websites that hold LogicalDOC product, business or support information;
  • to communicate with you about our products and services;
  • to develop and manage our brands, products and services;
  • to serve our business improvement needs;
  • to develop and carry out marketing activities.

Legal basis for processing personal data outlined under C. 1. is a user agreement concerning the use of our website, i.e. Art. 6 para. 1 lit. b) GDPR.

II. Contact our Sales Team: If you place an inquiry with us by using the contact form, LogicalDOC needs to process your personal data in order to answer your request. Legal basis for processing your personal data is a service agreement, i.e. Art. 6 para 1 lit. b) GDPR. In case you submit additional data based on your consent, the legal basis for processing is Art. 6 para. 1 lit. a) GDPR.

III. Submit a Ticket: If you submit a ticket that concerns one of our products, we will process your personal data to answer your inquiry. We use this feature to fulfil our business purpose of authentication of our product users and provide service resolution for our customers. Legal basis for such processing is a service agreement and our contractual obligation to perform on our contract to provide you with our goods and services, i.e. Art. 6 para. 1 lit. b) GDPR.

IV. Feedback feature: If you place an inquiry with us by using the in product support feature or through our website, LogicalDOC needs to process your personal data in order to answer your request and to provide the requested support. Information collected in this way serves several business purposes including but not limited to

  • to test new products;
  • to manage how we work with other companies that provide services to us and our customers;
  • to develop new ways to meet our customer needs and to grow our business.

Legal basis for processing your personal data is a service agreement concerning the requested support and/or performance of the already existing agreement with you, i.e. Art. 6 para. 1 lit. b) GDPR. In case you submit additional data based on your consent, the legal basis for processing is Art. 6 para. 1 lit. a) GDPR.

V. Quote request: If you request a quote for our product, LogicalDOC needs your personal data in order for us to process your request. Information collected in this way helps us

  • to develop products and services, and to convey what we charge for them;
  • to seek your consent when we need it to contact you; and
  • to be efficient about how we fulfil our legal and contractual duties.

Legal basis for processing your personal data is your request prior to entering into a contract, i.e. Art. 6 para. 1 lit. b) GDPR.

VI. Purchase: If you purchase our product by said means, LogicalDOC needs your personal data for the performance of a contract. This information is required for our business to serve the purpose of

  • to receive and manage customer payments; and
  • to collect and recover money that is owed to us.

Legal basis is therefore Art. 6 para. 1 lit. b) GDPR.

VII. Apple App Store: In order for LogicalDOC to offer LogicalDOC for Mac, we embedded a hyperlink to Apple Inc.’s App Store to which you are being forwarded. Legal Basis to forward you to the App Store is our legitimate interest to provide a wide range of product compatibility according to Art. 6 para. 1 lit. f) GDPR.

VIII. Google Play: In order for LogicalDOC to offer LogicalDOC for Android products, we embedded a hyperlink to Google Inc.’s Play Store to which you are being forwarded. Legal Basis to forward you to Google Play is our legitimate interest to provide a wide range of product compatibility according to Art. 6 para. 1 lit. f) GDPR.

IX. Microsoft App Store: In order for LogicalDOC to offer LogicalDOC for Microsoft products, we embedded a hyperlink to Microsoft’s App Store to which you are being forwarded. Legal Basis to forward you to Microsoft is our legitimate interest to provide a wide range of product compatibility according to Art. 6 para. 1 lit. f) GDPR.

X. Amazon: In order for LogicalDOC to offer LogicalDOC for BlackBerry products, we embedded a hyperlink to Amazon’s World to which you are being forwarded. Legal Basis to forward you to Amazon’s World is our legitimate interest to provide a wide range of product compatibility according to Art. 6 para. 1 lit. f) GDPR.

XI. Newsletter Subscription: If you sign up for our newsletter, LogicalDOC needs your personal data in order to send you the newsletter. Newsletter help us to serve our business purposes such as

  • to manage our relationship with you or your business; and
  • to develop and carry out marketing activities.

Legal basis for providing you with the newsletter is your consent in accordance with Art. 6 para. 1 lit. a) GDPR, which you may revoke at any time with effect for the future.

XII. Forum: LogicalDOC’s Forum helps us to satisfy our business purpose to assist product users with an open platform where issues, experiences and improvements can be shared and resolved. LogicalDOC also processes your personal data so that we are able to raise a defense in the event that a third party complains about your Forum comment’s content. In such case, LogicalDOC needs to be able to contact you. Legal basis for such processing is a user agreement concerning the use of our Forum and our legitimate interest of legal defense, i.e. Art. 6 para. 1 lit. b) in connection with Art. 6 para. 1 lit. f) GDPR.

XIII. Blog: LogicalDOC’s Blog helps us to satisfy our business purpose to assist product users with an open platform where issues, experiences and improvements can be shared and resolved. LogicalDOC also processes your personal data so that we are able to raise a defense in the event that a third party complains about your Blog comment’s content. In such case, LogicalDOC needs to be able to contact you. Legal basis for such processing is a user agreement concerning the use of our Blog and our legitimate interest of legal defense, i.e. Art. 6 para. 1 lit. b) in connection with Art. 6 para. 1 lit. f) GDPR.

E. Recipients

LogicalDOC has strong technical and organizational security measures to protect personal data against unauthorized disclosure and to ensure that only relevant individuals, which act within their job description and have a need to know interest in accessing personal data, will have access to your personal data. LogicalDOC may transfer your personal data to third parties if we offer participation in campaigns, contests, reservations, or contract agreements in conjunction with a third party. In this case, you will be specifically informed about the transmission to the third parties before your data is forwarded.

We will not share your personal data with local authorities or courts except where we are required to do so by applicable law, a court order or a legally binding injunction. LogicalDOC employees, who administer, maintain and further develop LogicalDOC’s product and services will receive access to your personal data.

If you use our product, contact us through the contact feature, support and feedback features, if you request a quote, and/ or if you subscribe to our newsletter, LogicalDOC employees that are responsible for the respective service will receive access to your personal data.

If you post a comment in LogicalDOC’s Forum or Blog, your comment content and name/user name will be publicly available and may appear in search engines.

If you purchase a LogicalDOC product, LogicalDOC employees are concerned with processing such transactions will receive access to your data. Please note that LogicalDOC uses SSL technology encryption for payments to prevent unauthorized third party access to your financial data. If you download LogicalDOC through the Apple App Store, employees of Apple Inc. receive access to your personal data as described under C. VII.. Similarly, if you download LogicalDOC through Google Play, employees of Google Inc. receive access to your personal data as described under C. VIII.. If you download LogicalDOC through Microsoft, employees of Microsoft Inc. receive access to your personal data as described under C. IX.. If you download LogicalDOC through Amazon, employees of Amazon receive access to your personal data as described under C. X..

In addition to services described under G., H., I., and J., LogicalDOC uses external third party service provider for maintenance and hosting of its IT-systems. LogicalDOC has chosen such external third party service providers carefully. Furthermore, employees of such third party service provider will receive access to your personal data only within the scope of their job description, and are bound by LogicalDOCs directives concerning data processing. Furthermore, Google employees as well as employees of social plugins and integrated services, as described below, may receive access to your personal data. Please note that such data processing done by Google, social plugin providers, and integrated service providers is beyond LogicalDOCs control.

Except as mentioned under G., H., I., and J., concerning data transfers to the USA and for group internal IT services provided from outside the EU, including Australia, US and Armenia, LogicalDOC will not transfer your personal data outside the EU and/or EEA. LogicalDOC will transfer your personal data only when required to so by law or orders from the relevant authority.

Where LogicalDOC transfers your personal data out of the EU or the EEA to countries that do not have an adequate level of data protection recognized by the EU, we will apply safeguards to adequately protect your personal data. Please refer to https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32010D0087&from=EN to obtain a copy of the Standard Contractual Clauses for the transfer of personal data to processors established in third countries under Directive 95/46/EC, or to https://www.privacyshield.gov/EU-US-Framework to obtain a copy of the EU-U.S. Privacy Shield Framework.

F. Retention Periods for Personal Data

Your personal data will be deleted once you revoked consent, or the purpose for processing has ceased to exist. In some cases, LogicalDOC is legally obligated to retain data for a certain period. Once this period has lapsed, LogicalDOC will delete the data in accordance with data protection obligations.

I. Cookies: Please click here https://www.logicaldoc.com/cookie-policy to access our Cookies Policy for further information.

II. Contact information: LogicalDOC is legally obligated to retain support feature requests from customers concerning product support inquiries in accordance with Italian laws for a minimum of six and a maximum period of 10 years. With regard to personal data provided through contact requests, LogicalDOC will retain such request for three months following closure of the request and delete such data thereafter.

III. Submit a Ticket: Personal data provided in connection with a ticket submitted will be retained for as long as the ticket is open. Once your inquiry has been answered, LogicalDOC will retain such data for a three (3) month period.

IV. Feedback feature: Personal data provided in connection with feedback features are retained for three months following submission of feedback; LogicalDOC will delete such data thereafter.

V. Quote request: Personal data provided in connection with quote requests is retained by LogicalDOC for three months following the period of quote validity, provided no ensuing contract was concluded. Provided the quote request lead to conclusion of a contract, please refer to F. II. for information on retention periods.

VI. Purchase: Personal data provided in connection with a product purchase, i.e. address- and payment information as well as the order date, is retained by LogicalDOC for a minimum period of ten years.

VII. Apple App Store: Personal data processed in connection with a download as described under C. VII. will be retained by Apple Inc. Please refer to https://www.apple.com/legal/privacy/en-ww/ for further information.

VIII. Google Play: Personal data processed in connection with a download as described under C. VIII. will be retained by Google Inc. Please refer to https://policies.google.com/privacy?hl=en-US&gl=de for further information.

IX. Microsoft: Personal data processed in connection with a download as described under C. IX. will be retained by Microsoft. Please refer to https://privacy.microsoft.com/en-us/privacystatement for further information.

X. Amazon: Personal data processed in connection with a download as described under C. X. will be retained by Amazon.

XI. Newsletter: Personal data provided in connection with a subscription to our newsletter will be retained for as long as the subscription is valid. Upon revocation of your consent, your personal data will be deleted entirely.

XII. Forum: Personal data provided in connection with your forum posts are retained for as long as you as you are a community member up until you deregister.

XIII. Blog: Personal data provided in connection with your Blog subscription will be retained until you deregister.

G. Web Analytics

I. Google Analytics

LogicalDOC uses Google Analytics, a web analytics service provided by Google Ireland Ltd. (“Google“), with its business address at Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses “Cookies”, i.e. text files that are stored on your computer and enable analysis of your website use. LogicalDOC uses Google Analytics with the extension “_anonymizeIp()”. Thereby, IP addresses are processed in a shortened form and no direct reference to individuals is possible. LogicalDOC uses Google Analytics to analyze and improve its website. LogicalDOC receives statistics which help us to make our online presence more interesting for you. Legal basis to use Google Analytics is Art. 6 para. 1 lit. f) GDPR. The information generated by cookies about your use of this website is usually transmitted to and stored on a Google server in the USA. If you enable IP anonymization on this website, your IP address from Google will be shortened within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be transmitted to a Google server in the USA and shortened there. Google has subjected itself to the EU-US Privacy Shield for any such exceptional cases in which your personal data will be transmitted to the USA; further information are available under www.privacy-shield.gov/EU-US-Framework. Google will on behalf of LogicalDOC use this information to evaluate your use of the website, compile reports on website activity, and provide other services regarding website and internet use to LogicalDOC.

In addition, LogicalDOC’s website uses Google Analytics for cross-device analysis of user streams, which are enabled through User-IDs. If you have a customer account, you may disable such cross-device analysis by https://support.google.com/analytics/answer/2790010.

The IP address transmitted by your browser as part of the Google Analytics will apparently not be merged with other data from Google.

As further explained in our Cookies Policy https://www.logicaldoc.com/cookie-policy, you may block cookies from being stored on your device by adjusting the settings in your browser software; however, in such case, you may not be able to use all of the features and functionalities of our website. You can also block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Please visit the following homepage for an overview on data protection: https://support.google.com/analytics/answer/6004245?hl=en, as well as the privacy policy: https://policies.google.com/privacy?hl=en.

II. Alexa

LogicalDOC uses Alexa, services provided by Alexa Internet 525 Market Street Amazon.com, Floor 19 San Francisco, CA 94105.

Alexa is an all-in-one Analysis and Feedback tool that reveals the online behaviours and feedback of a website’s visitors. The analysis tools allow LogicalDOC to measure and observe user behaviours (what users do) while the Feedback tool allows LogicalDOC to obtain feedback. When collecting data, Alexa also has automated suppression features in place and data is suppressed client-side, in the visitor’s browser, meaning personally identifiable information never reaches Alexa servers keeping sessions private.

III. Google Tag Manager

Additionally, LogicalDOC uses Google Tag Manager, tracking and conversion tool provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

IV. Google BiqQuery

Provides a system for analysis of data sets generated by Google analytics.

V. Google Display Feature

Our website uses third party cookies from Google Analytics for Display Advertisers, including the following features. No personal data is processed within those services:

  • Remarketing with Google Analytics
    The integrations between both our web analytics and paid advertising platforms together to give us additional insight. This allows us to tailor our advertising to ensure the right types and offers are shown to you while you are using the internet outside our website.
  • Google Display Network Impression Reporting
    Which gives us additional insight into who has viewed our paid digital advertising on other websites. This will help us optimize and tailor our advertising.
  • Google Analytics Demographics and Interest Reporting
    Which gives us insight into behaviour information relating to visitor age, gender and interests on an anonymous and aggregate level. This will help us to understand browsing behaviour to give you a better experience whilst visiting our sites.

VI. reCAPTCHA

LogicalDOC uses reCAPTCHA to protects our website from spam and abuse. reCAPTCHA is a service provided by Google that uses an advanced risk analysis engine and adaptive CAPTCHAs to keep automated software from engaging in abusive activities on our site. It does this while letting valid users pass through with ease.

reCAPTCHA allows LogicalDOC to verify if an interaction is legitimate without any user interaction. It is a purely JavaScript API returns a score giving the us the ability to take action in the context of our site: for instance requiring additional factors of authentication, sending a post to moderation, or throttling bots that may be scraping content.

reCAPTCHA handles no personal information. Please visit the following page for an overview of reCAPTCHA https://developers.google.com/recaptcha/

VII. Google Optimize

Google Optimize analyzes the use of different variations of our website and helps us to improve the usability according to the behavior of our users on the website. No personal data is processed.

H. Remarketing Applications

I. Google AdWords Conversion

LogicalDOC’s website uses Google AdWords, in order to generate attention for our services by using advertisement on third party websites. Based on data generated by such advertisement campaigns, we are able to determine the success rate of our advisement campaigns. Thereby, LogicalDOC tries to provide you with advertisement that is of interest to you, to make its website more interesting, and calculates advertising expenses fairly. Legal basis for such processing of personal data is Art. 6 para. 1 lit. f) GDPR. Such means of advertisement are delivered by Google through a so-called Ad Server. Along with this, LogicalDOC uses Ad Server Cookies, which scale certain parameters, such as display of ads or clicks by users. Provided you clicked on an ad delivered by Google and which redirected you to our website, a cookie is stored on your computer by Google AdWords. These cookies usually expire within 30 days and are not supposed to be used to personally identify a user. In addition to these cookies, analytic values like unique cookie ID, quantity of Ad impressions per storing, last impression and opt-out information (markings that the user does not want to be addressed any further) are usually stored. These cookies enable Google to recognize your internet browser. If you visit certain pages on our website and provided the cookie stored on your computer has not yet expired, LogicalDOC and Google are able to recognize that you clicked on an ad and were redirected to the LogicalDOC website. Every Google AdWords customer gets a different cookie. Therefore, cookies cannot be tracked across sites by AdWords customers. LogicalDOC does not process personal data by and through the aforementioned advertisement campaigns. LogicalDOC merely receives statistical evaluations from Google. By and through these statistical evaluations, we can plainly see which advertisement campaign was particularly effective. Any additional data generated by use of the advertisement is not forwarded to LogicalDOC; particularly, we cannot identify users through this information. Through the marketing tool, your browser automatically connects to Google’s server. Google has subjected itself to the EU-US Privacy Shield, further information can be obtained under www. www.privacyshield.gov/EU-US-Framework. Please note, that scope and further use of the data processed by Google are beyond LogicalDOC’s control. We thus inform you based on our own knowledge: By integrating AdWorks, Google receives information that you visited a particular LogicalDOC website or part thereof, and/or that you clicked on one of our advertisements. If you are registered with one of Google’s services, Google is able to match your visit to your Google account. Google may receive your IP address and/or may store it even if you are not registered with one of Google’s services and/or if you have not been logged in. You may avoid tracking in various ways:

a) Through a setting of your browser software, particularly, by suppressing third party cookie installation that will prevent that you receive third party ads;

b) Through deactivating AdWorks Cookies, by setting your browser so that cookies from www.googleadservices.com are being blocked; this can be done under https://adssettings.google.com/anonymous, however, such settings are deleted if you delete cookies;

c) Through permanently deactivating cookies in your Firefox, Internet Explorer or Google Chrome under https://support.google.com/ads/answer/7395996. Please note that if you deactivate these cookies, you may not be able to use all functionalities of our website.

Further information on Google’s data privacy can be found under www.google.com/intl/de/policies/privacy. Alternatively, you can disable the use of cookies for interest-based advertising via the advertising network initiative, by following the instructions at http://optout.networkadvertising.org/?c=1#!/.

II. Google Remarketing

LogicalDOC uses Google Remarketing in addition to AdWords. This is an application that allows us to address you again. After visiting our website and while you are surfing the internet, our advertisement can be displayed to you by and through this application. This is enabled by cookies stored in your browser which track and analyse user behavior on different websites for Google. Google can track your previous visit to our website. According to its own statement, Google does not combine data gathered through remarketing with any personal data Google may have stored about you. Furthermore, pseudonymization is being used as part of remarketing. If you do not want to use the remarketing feature from Google, you can disable it by changing the appropriate settings at https://adssettings.google.com/anonymous.

III. A/B-Testing

LogicalDOC additionally uses A/B-testing provided by Optimizely Srl Christophstraße 15-17 50670 Köln. A/B testing offers analysis of user behavior by showing slightly varied website contents to different user groups, depending on profile matching. Thereby, LogicalDOC analysis its online services, improves its web offerings, and can create an interesting user journey. In order for LogicalDOC to create such analysis, we use cookies, which are being placed on your computer. Please note that your IP address will be shortened before reports are being created and LogicalDOC does not match other information we may receive about you to this abbreviated IP address. You can opt to delete such cookies or even prevent them from being stored on your computer. However, if you choose to either delete such cookies or prevent their installation, please note that you may not be able to use all of our website functionalities. Legal basis for such processing is Art. 6 par. 1 lit. f) GDPR.

I. Social Media Plugins

Currently, we use social media plugins (“plugins”) from Facebook, Google+, LinkedIn and Twitter (“plugin provider”)

LogicalDOC uses Facebook plugins on our website which are provided by Facebook Inc. Facebook’s plugins are identifiable by the Facebook logo and/or the “thumbs up” – symbol. LogicalDOC also uses the “+1” button from Google Plus on our website, which is operated by Google Inc.; the plugin is identifiable by the “+1” symbol on a white and colored background. Furthermore, LogicalDOC uses the ”in” button from LinkedIn, which can be identified by a blue button. Additionally, LogicalDOC uses the short messaging service Twitter Inc, which can be identified by a button that contains a bird.

By using plugins, LogicalDOC provides an opportunity to interact with social media and other social media users on its website. Plugins are provided to increase LogicalDOC’s internet presence and make it more interesting to you. Legal basis for use of the plugins is Art. 6 para. 1 lit. f) GDPR.

Every time you visit our website and any part thereof that contains a plugin, the plugin causes your browser to directly connect with the plugin provider’s server.

By activating the plugin, your personal data as described under C. is transmitted to and stored by the plugin provider, likely on a server in the USA. As personal data is collected by and through cookies, we recommend that you delete all cookies through security settings of your browser. Please note that data collection and processing are beyond LogicalDOCs control and we have neither been informed of the entire scope of data collection, purpose of the processing, nor any data retention periods. We have also not been informed if and when data is being deleted. With regard to Google and according to its own statement, Google stores your browsing history when you activate a “+1” button for a period of up to two weeks for system maintenance and troubleshooting purposes.

Plugin provider store data collected about you as user profiles and use such data for advertisement purposes, market research and/or need based design of their websites. Evaluation of such data (even of users not logged in) is particularly used for need-based advertisements and to notify other users of the same social network of your activities on our website.

You have a right of objection concerning such user profiling, however, you have to address such objection to the respective plugin provider. In order to properly address your demand, we provide you with the relevant addresses:

Your data is being transmitted to the plugin provider, regardless if you maintain a profile with the plugin provider and/or if you are currently logged in. If you are currently logged into your social media profile, data collected on your visit of our website is directly matched to your social media profile. If you activate the plugin, e.g. by liking or retweeting our website, such information is stored in your social media profile and will be publicly shared with your contacts. We recommend that you log off your social media profile every time you are done using it, particularly, before you activate any plug in buttons so that you can avoid a matching of data with your social media profile. For Facebook, you may also use a browser add-on called “Facebook Blocker” which is available at the following link http://webgraph.com/resources/facebookblocker/ and which may prevent data collection and disclosure of your data in the future.

J. Integrated Third Party Service Tools

I. YouTube Videos

LogicalDOC may integrate videos in our website, which are stored on https://www.youtube.com/. These videos can be played on our website. When you visit the LogicalDOC website, YouTube receives information on what particular website you visit. Your personal data as described under C. is transmitted to YouTube. Such transmission takes place, regardless if you are logged into your YouTube account, or if you do not maintain such account. If you are logged into your YouTube account, your personal data will be matched with your YouTube profile. If you do not wish that your personal data is being matched with your profile, you should log out of your YouTube account prior to activating a YouTube video.

Legal basis for integration of YouTube Videos into our LogicalDOC website is Art. 6 para. 1 lit. f) GDPR. LogicalDOC uses YouTube videos to make our website more interesting to you and to integrate a service with which users may receive useful information about our services.

YouTube stores your data as a user profile and uses your personal data for advertisement, market research and/or need-based design of its website. Evaluation of such personal data is done, even of user who were not logged into YouTube, for need-based advertisement and to inform other YouTube users of your activities on our website.

Please note, that it is beyond LogicalDOCs control how long and in what way YouTube will retain your data. For further information concerning purpose and scope of data collection and processing, please visit https://policies.google.com/privacy?hl=en.

You have a right to object to such processing of your personal data, however, you will have to address such right to YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

K. Statutory/contractual requirement

You may choose not to provide your personal data or provide incomplete personal data. However, you should be aware that you may not be able to use all of the functionalities of our website; where we ask for consent and you choose not to provide it, we may not be able to provide you with the information or service requested.

L. Automatic Decision-making and Profiling

LogicalDOC does not use your personal data for automatic decision-making. As described under G., H., I. and K., LogicalDOC uses your personal data for profiling, unless you changed your browser settings to prevent cookie placements. Evaluation of your personal data by Google Analytics is done after your IP address has been abbreviated so that you can no longer be identified.

M. Your Rights

You may contact us either in writing or by email at privacy@logicaldoc.com in order to exercise the following rights to the extent your entitled to so under applicable law:

  • You may access your personal data to check and review such data;
  • You may request a copy of your personal data;
  • You may demand that we supplement, correct or delete your personal data; or cease or restrict the collection, processing, use or disclosure of your personal data; the right of rectification also comprises the right to have incomplete personal data completed, including by means of providing a supplementary statement;
  • You may object to the processing of your personal data;
  • You may request to receive your personal data in a structured, commonly used and machine-readable format and – subject to your acquisition of the respective copyrights or other required rights – have it transmitted to another controller, provided that the processing is based on your respective consent or to execute a contractual relationship or a relationship prior to entering into a contract with you.

You have the right to lodge a complaint with a supervisory authority in relation to the processing of your personal data.

Should you have any questions, please contact privacy@logicaldoc.com.

This Policy contains links to sites and information that is not under LogicalDOC direct control. These links are therefore subject to change and LogicalDOC will review and update this Policy periodically to reflect such changes.

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