LogicalDOC Cookie Policy

I. Introduction

LogicalDOC strives to be clear and transparent about any data (anonymous or otherwise) that we collect about you online. We use cookies to ensure the best possible user experience of our website. In this policy we elaborate how we use cookies, their business purpose and how this allows us to improve our service. It also tells you how you can manage the cookies that are stored on your device.

When you visit our websites (through any device), you agree the application of this Cookies Policy in addition to any other terms and conditions which may apply.

LogicalDOC reserves the right to make any changes to this Cookie Policy. Any such changes shall be updated here or in our Privacy Policy and we will inform you through our cookie banner. We assume that you agree to any such changes by your continued use of our websites.

II. What are cookies?

Cookies are small files containing information related to your internet settings, which are downloaded by your browser to the device you use when you visit our website. Cookies are then sent back to the originating website (first-party cookies) on each subsequent visit, or to another website that recognizes that cookie (third-party cookies). Cookies perform a variety of useful jobs, such as remembering your preferences, adapting the content that you see and improving your online experience.

III. When does LogicalDOC place cookies?

LogicalDOC uses cookies on our website (such as logicaldoc.com) and mobile applications. Any browser visiting these website will receive cookies from us.

IV. What types of cookies are being used?

LogicalDOC uses both first party and third-party cookies, for example necessary as well as performance and marketing cookies. First party cookies are those set by LogicalDOC. All other cookies are third party cookies, from companies such as Google Analytics, Facebook, Hubspot, Pubmatic, Baidu, Optimizely, LinkedIn, etc . In some cases, the information derived from these cookies may allow us to associate information with an identifiable individual. Further information on different cookie types is provided below. Please refer to the full list of cookies that LogicalDOC uses for more information in Annex 1.:

  • Session Cookies

Session cookies last only for the duration of your visit of our website and are deleted when you close your browser. These help us to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.

Many of the cookies we use are session cookies. For example, they help us to identify the average time you spend on our website. CMDD – This cookie would identify the user for our programmatic ads - CasaleMedia is an ad exchange network.

  • Persistent cookies

Persistent cookies continue to exist even after you have closed your browser, and allow a website to remember your actions and preferences, particularly remember you as an existing user. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device.

LogicalDOC uses persistent cookies in a few ways, for example, _ga- Google Analytics cookie registers a unique ID used to distinguish users.

Both session as well as persistent cookies can serve different purposes and may be placed either by LogicalDOC or by a third party:

  • Strictly necessary cookies

These cookies are essential in order to enable us to provide you with certain features. Without these cookies, services you have asked for such as a registered visitor cookie (unique identifier provided to each registered user to recognize them throughout the visit and when they return) and webshop related services, cannot be provided. These cookies are not implemented to gather information about you for the purposes of marketing. Please refer to the full list of cookies that LogicalDOC uses for more information in Annex 1.

  • Performance cookies

These cookies are used to collect information about the performance of our website and your visit and use of our website. For example, the number of visitors that used our website and the pages that are popular among users. These cookies do not collect information that identifies a visitor although they may collect the IP address of the device used to access the site. Such information is collect anonymously and is solely used for the purpose of improving our website and the user experience. By using our websites, you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings.

  • Functionality cookies

These cookies allow LogicalDOC’s website to remember your preferences, such as your username, language settings, and/or the region you are in. The information these cookies collect is anonymized (i.e. it does not contain your name, address etc.) and they do not track your browsing activity across other websites. By using our websites, you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings.

  • Marketing cookies

These cookies collect several pieces of information about your browsing habits. They are usually placed by advertising networks. They remember that you have visited a website and this information is shared with other organizations such as media publishers. These organizations do this in order to provide you with targeted adverts more relevant to you and your interests. This type of advertising is called online behavioral advertising and place an icon in the top right-hand corner of an advert. This icon when clicked, will take you through to the website Your Online Choices where there is more help and guidance for you to Opt-out of this type of advertising. By using our websites, you agree that we can place these types of cookies on your device.

  • Unclassified cookies

These are cookies that we are in the process of classifying, together with the providers of individual cookies.

V. Tracking in our emails

Just like the cookies we use on our websites, LogicalDOC uses cookies and similar technologies, such as beacons, pixels, and tags, in some emails. This is for example the case when you receive an email from us: LogicalDOC will know whether you open, read, or delete the message. If you click on a link provided to you in a marketing email, LogicalDOC will use a cookie to receive information on what pages you visit, what content you download, and whether you are a signed into one of our products. Web beacons for example, which are small invisible images placed in emails, will tell us if you’ve opened the email and read it, which email software and web browser you use, which device you use and your IP address. We also use web beacons to help us display emails in the best format for your device. Sometimes LogicalDOC may use advance technologies like Link tracking. These functions based on the number of hyperlinks, each of which has a unique tag. When you click on one of these links the mailing company logs the click so that we can understand who has clicked through from an email to our website. We use this information to tailor future messages to you.

What to do when you do not want to accept cookies or want them removed?

If you wish to restrict or block the cookies which are set by any website - including those from LogicalDOC or its affiliate websites, you should do this through the web browser settings for each web browser you use, on each device you use to access the Internet.

Here some information browser manufacturers provide to help manage your cookies. Please see below for more information:

Please be aware that some of our services, for example, the online web shop portal will not function if your web browser does not accept cookies. You may wish to visit www.allaboutcookies.org and/or http://www.youronlinechoices.eu/ which contains comprehensive information on how to choose and accept cookies on a wider variety of browsers. If you wish not to accept cookies from LogicalDOC emails, just close the email before downloading any images or clicking on any links. You can also set your browser to restrict or reject cookies. These settings will apply to all cookies on websites and emails. In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you've added an email address to your address book or safe senders list). Please check your email browser or device instructions for more information on this.

How to control and delete cookies

If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how.

Alternatively, you could visit www.aboutcookies.org, which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.

Supplementary information

We may embed external content from third party websites (e.g. Facebook, YouTube) within our website periodically. In addition to this, we sometimes partner with third parties who provide services for us which you can navigate to from our website. These third parties may use cookies, you can find out about their approach to cookies on their websites.

ANNEX 1

Here is the full list of cookies that LogicalDOC uses:

Cookies for logicaldoc.com:

Name Source Expire Category Purpose
cookieconsent_status
LogicalDOC 1 year Necessary Stores the user's cookie consent state for the current domain
__utmxx
Google Analytics 18 months Statistics Used to determine the expiry of Google experiments a user has been included in
__utmx Google Analytics 18 months Statistics Used to determine a user's inclusion in a Google experiment
_ga Google Analytics 2 years Statistics Registers a unique ID that is used to generate statistical data for Google Analytics on how the visitor uses the website
_gid Google Analytics 1 day Statistics Registers a unique ID that is used to generate statistical data for Google Analytics on how the visitor uses the website
_gat Google Analytics 1 minute Statistics Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named
__ar_v4 Doubleclick by Google 2083 days Statistics Used to track conversion rates for these Google Adwords ads
__asc Alexa 1 year Statistics Used by Alexa to track and report information to the Alexa analytics service
__auc Aleza 1 year Statistics User by Alexa to track and report information to the Alexa analytics service

Cookies for blog.logicaldoc.com,blog.logicaldoc.it,blog.logicaldoc.es:

Name Source Expire Category Purpose
__utmxx
Google Analytics 18 months Statistics Used to determine the expiry of Google experiments a user has been included in
__utmx Google Analytics 18 months Statistics Used to determine a user's inclusion in a Google experiment
_ga Google Analytics 2 years Statistics Registers a unique ID that is used to generate statistical data for Google Analytics on how the visitor uses the website
_gid Google Analytics 1 day Statistics Registers a unique ID that is used to generate statistical data for Google Analytics on how the visitor uses the website
_gat Google Analytics 1 minute Statistics Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named
__ar_v4 Doubleclick by Google 2083 days Statistics Used to track conversion rates for these Google Adwords ads
__asc Alexa 1 year Statistics Used by Alexa to track and report information to the Alexa analytics service
__auc Aleza 1 year Statistics User by Alexa to track and report information to the Alexa analytics service

Cookies for forums.logicaldoc.com:

Name Source Expire Category Purpose
__utmxx
Google Analytics 18 months Statistics Used to determine the expiry of Google experiments a user has been included in
__utmx Google Analytics 18 months Statistics Used to determine a user's inclusion in a Google experiment
_ga Google Analytics 2 years Statistics Registers a unique ID that is used to generate statistical data for Google Analytics on how the visitor uses the website
_gid Google Analytics 1 day Statistics Registers a unique ID that is used to generate statistical data for Google Analytics on how the visitor uses the website
_gat Google Analytics 1 minute Statistics Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named
__ar_v4 Doubleclick by Google 2083 days Statistics Used to track conversion rates for these Google Adwords ads
__asc Alexa 1 year Statistics Used by Alexa to track and report information to the Alexa analytics service
__auc Aleza 1 year Statistics User by Alexa to track and report information to the Alexa analytics service
phpbb3_6whbf_u phpBB 1 year Necessary User identification
phpbb3_6whbf_k phpBB 1 year Necessary User identification
phpbb3_6whbf_sid phpBB 1 year Necessary Session management

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