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version 1.2 By requesting and accepting a remote session from a LogicalDOC Srl representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings. LogicalDOC Srl does not assume and is not responsible for...

Read more …Remote Support Session Disclaimer (RSSD)

version 1.0 This Service Level Agreement (“SLA”) is a policy governing the use of the LogicalDOC support service under the terms of the LogicalDOC Srl Customer Agreement between LogicalDOC Srl and users of LogicalDOC (“you”). This SLA applies separately to each installation using LogicalDOC. We...

Read more …Support Service Level Agreement (SSLA)

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